With the growing importance of information technologies have been performance and competitiveness to businesses operating product, keeping computer equipment is a priority to prevent employee productivity breaks.
With the evolving computer market, maintain up-to-date computer technicians and properly trained to deal with all kinds of problems at the level of hardware/software can be very expensive. The Teckpoint, puts at the disposal of its customers all the experience and know-how of its technicians allowing maintain its operational structure initiatives utility, ready to compete on the market today.

Technical assistance solutions:

To this end we have three types of solutions.
"Normal" Assistance, where any individual person or company may request an intervention technique, where you will be charged the usual time value. Interventions will be made in useful time and response time will be subject to the priority given to customers with contract.

Contracts "PC-fix",
The customer makes a annual / monthly contract assistance with a number of hours. In this situation the customer gets the value and shorter hours, including travel, phone support included assistance outside office hours, reduced response time, 20% discount on additional interventions and replacement of damaged equipment.

TeckRemote
The TeckRemote is a remote HELP-DESK and phone service, designed especially for Micro and PMEs. For a fairly small companies and individual persons, may be telephone support and remote, when have a problem and have failed to resolve alone. The TeckRemote is available in the form of contract or purchase of a number of interventions.

In the area of technical assistance work, Teckpoint develops the following: